Ratings & Reviews
Resident Reviews
|Recommended: NoThe noise from apt above is awful. U can hear walking at late evening hours — I would tell them unless it’s a top floor seriously consider it. I would also tell them to ask for Joe in the office. He is professional and listens. If he has the ability to solve a problem he does. The maintenance staff is also great.
|Recommended: YesThe over noise down the Roosevelt Avenue is horrible because this is residential area should not be a Main Street it needs stop sign black box. I love the staff The over all Contruction could bbetter apt layout based on what you pay — I love the community and my friends I have mad here, management etc. I love our community gatherings. I think we need a community board that meets to discuss things that would make this community perfect. The noise levels could be reduced but I deal with it. Compared to my last living situation I love this place. I pay more because I want all the bells whistles so I do believe the price you pay this could be more luxurious because Edison local has a little more luster.
|Recommended: YesSo far, so good — Great apartment for price point. You can't get everything you get here for less than 2000 mo anywhere else toward northern NJ and have the same peace of mind
|Recommended: YesThis has been a wonderful place to live — I have enjoyed living at 101 Roosevelt for the last 3 years. The buildings are well taken care of, and there is a fire pit and 2 grills outside in the courtyard, sadly, I do not take advantage of that as much as I should Parking is easy and secure, as is the entire building - you need to scan into the building or buzz in guest, so there is a lot of good security in place to keep everyone safe.
|Recommended: YesFriendly, Professional, Clean — Nice escape from the city to unwind, grill out and have a nice glass of wine by a fire pit.
response from property -Thank you for your feedback! It is our goal to offer our residents with a great living experience. If there is anything we can do to make your stay even more enjoyable, please don't hesitate to contact us at 101Roosevelt@thinkkaplan.com
|Recommended: YesGood Thus Far — Nice, quiet community to reside in, staff is friendly, maintenance is punctual and communicate well. Very spacious and good value for money.
Thank you for your feedback! We are glad you are enjoying living at our community. Don't hesitate to contact us if you need our assistance at 101Roosevelt@thinkkaplan.com
|Recommended: YesThe property is beautiful but too much noise in the building — I would tell them that the place is great but if they are noise sensitive like myself, they would not like it. I could hear every foot step from my neighbors upstairs even in the am's when I am sleeping. Also packages get stolen because some people drop it at the main door to the apartments and it get stolen.
Thank you for your honest review. We want to assist you regarding the noise concerns. Please contact us at the office or send us an email with more information and we will be glad to assist you. Our email is 101Roosevelt@thinkkaplan.com or feel free to visit us at the leasing office to discuss this matter further. It is our goal to offer our residents with great quality living.
|Recommended: NoNice place but too very loud — This place is nice, the staff is nice. The only problem is their windows are terrible so you could hear a pin drop outside. It's hard to relax with so much noise 24 7. Also, pigeons spend all their time on the balconies and roof making noise and pooping everywhere.
In conlusion, place is nice and staff and maintenance crew are great, but the thin windowns and loud pigeons make it hard to sleep or even relax
Thank you for your review. We are truly happy to know that we have made a good impression . However we want to make things right for you and help with your concerns. We will be contacting our maintenance team with your concerns regarding the windows and pigeons to find solutions to these issues. If there is anything else we can assist you with, please don't hesitate to contact us at 101Roosevelt@thinkkaplan.com - we are here to help!
|Recommended: YesGreat place to live. — Amazing staff and key-fob security. Multiple levels of door locks to get to the apartment make this place very secure.
It is our pleasure! Thank you for your review. Don't hesitate to contact us if we can be of your service at 101Roosevelt@thinkkaplan.com
|Recommended: NoApartment inspection supervisor — So disappointing as to how I was treated after 5 years in one of their apartments , got ridiculous charges for stain carpet prior to my move in and yet treated so badly in that regards
My name is Aracelly Guerra, and I am the Property Manager here at 88Roosevelt@Gateway. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. You can contact me directly at aracellyG@thinkkaplan.com - I would like to address your concerns asap; we value your feedback.
|Recommended: YesGreat place to live — It’s very nice living here. The leasing staff is amazing always so helpful and Kind. The building is always clean and very festive and beautiful decorated for the different holidays. I’m enjoying my community.
We are so thrilled to know you are enjoying our community! Thank you for taking the time to give us your feedback. Don't hesitate to contact us at 101Roosevelt@thinkkaplan.com if we can be of your service.
|Recommended: YesIt is a great place to work — the amenities
Thank you! If there is anything we can do for you, please don't hesitate to contact us at 101Roosevelt@thinkkaplan.com
|Recommended: YesThis place is beautiful and very secured — I love my apartment The kitchen is beautiful. It has stainless steel appliances as well as a smart washer and dryer. It has a very cozy and homey feel the first moment I walked in to view the apartment. The gym is nice, but the equipment could be updated. The building is very secured. It's very clean and quiet. Everyone here keeps to themselves. You can tell this is a working community. The mail and delivery system is great. You do not have to worry about packages being left out and stolen. Out of all the apartments I searched within a 15 mile radius, this was at the top of my list. I do not regret my choice.
Thank you for your feedback! It truly make us happy to receive reviews like this. If there is anything we can do to improve our service and your living experience, please don't hesitate to contact us at 101Roosevelt@thinkkaplan.com
|Recommended: YesAmazing community , Safe property and clean, Exuberant Staff . — I was really surprised to find a community like this. The staff is very helpful and kind ... Its like living on Disney Land without Mickey mouse. I am really impressed.
|Recommended: NoDISSATISFIED — This has happened to be by far my worst apartment stay, i don't know where to begin with the fake fasade facility. This is truly fake reviews because in actuality residents are constantly coming and going. From lack of parking space, cheap cardboard apartment and is beyond noisy to numerous theft in packages, oh lets not forget things constantly needing to be fixed. Management disregards concerns and fails to do anything. Staff is constantly replaced every few months. Hopefully others see a real review and steer clear.
Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience living at our community. Our goal is the total satisfaction of our residents, and to provide a positive experience. We would like to get more details about your concerns. Please contact me at 101Roosevelt@thinkkaplan.com at your earliest convenience.
since your review, we have been in contact with our different package carriers and have stablished specific steps to prevent residents missing their packages or from being returned to sender. The work orders are now online and you are able to see instant progress of the work completed with dates, photos and comments from technicians. It has always been a priority to offer our residents with the outmost customer service and will continue to use all the feedback from our residents to grow and improve. Thanking you in advance for the opportunity to make things right.